Training & Professional Development

About the Course

This intensive programme builds advanced negotiation and mediation skills through structured theory, behavioural insights, and practical role play exercises. It focuses on managing complex disputes and facilitating durable settlements.

Why Attend

Participants strengthen their ability to negotiate strategically, manage conflict, and guide parties through structured mediation processes with confidence and neutrality.

Key Competencies

• Negotiation strategy (distributive and integrative bargaining)
• Mediation process management (convening to closure)
• Communication, reframing, and active listening
• Conflict dynamics and dispute analysis
• Settlement facilitation techniques

Who Should Attend

• Legal professionals and corporate counsel
• HR, compliance, and governance officers
• Government and public sector officials
• Corporate leaders and managers
• Professionals seeking mediation expertise

Training Approach

• Negotiation simulations
• Mediation role-plays
• Case study analysis

Facilitated feedback sessions